Terms & Conditions
PLEASE READ OUR TERMS & CONDITIONS BEFORE PLACING AN ORDER
1. DEFINITIONS AND INTERPRETATIONS
1.1 In these terms and conditions:
- The Yellow Cart FZE (BeadsMyth) maintains the www.beadsmyth.com website.
- Reference to “we” and “us” is a reference to BeadsMyth.com.
- Reference to “you” is a reference to the purchaser of the Goods from us.
- “Contract” means the contract between us for the sale and purchase of the Goods which incorporates these Terms & Conditions.
- “Goods” means the garments and other items purchased by you from us.
- “Terms” means these terms and conditions.
1.2 These Terms are the only terms and conditions on which we contract for the sale of Goods and they form an integral part of the Contract between us. If we agree to vary any of the terms, the variation must be in writing confirmed by our duly authorised representative and by you.
PRICE
2.1 The price of Goods quoted on our website includes VAT (Value Added Tax). Where VAT is not included in the price, it will be added and payable by you at the appropriate rate.
2.2 Packaging and Shipping is free across the entire UAE. In case of international orders, please reach out to us separately and we will be able to provide a quote upon request.
2.3 All published prices are subject to change at any time without notice.
ORDERING GOODS ONLINE
3.1 You warrant to us that all information which you are required to provide when ordering Goods online is accurate and complete in all respects at the time of the order and that this information relates to you/the person placing the order and not to any third party.
3.2 When an order is made online, the order confirmation issued by the company clearing the credit/debit card payment does not constitute acceptance of your order by us. We reserve the right to check any discrepancies and the order will only be confirmed when it is verified by us.
3.3 Any error in any ordering process due to technical or other reasons beyond our control entitles us not to treat the order as being binding on us.
PRIVACY
- If you place an order, you will have to provide personal information to us. We will not disclose that information to any third party without your consent, except for the purpose of processing the order and arranging delivery. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. In addition, we will not pass any debit/credit card details to third parties.
PAYMENT
5.1 All payment for Goods must be made before the Goods are delivered.
5.2 Payment online will be made by a credit card/debit card (Visa & Master Card Debit & Credit Cards in AED will be accepted for Payment) or Cash on delivery option.
5.3 Receipt of payment will be confirmed and an email will be sent with details of the purchased item. In case you don’t receive a confirmation email within 2 hours of purchase, then please call us at (971-522803144).
DELIVERY
6.1 We will give you an estimated delivery date for the Goods but no times or dates provided by us are guaranteed. The estimated delivery date will be between 12-15 days from the date of order confirmation.
6.2 We will arrange for packing and we will decide on the method of delivery either by courier or otherwise.
6.3 You must notify us promptly and in any event within 24 hours or receipt of any Goods if they appear to be damaged in transit. In those circumstances, you must also keep all packaging as this may be required when making a claim.
RETURNS
7.1 If you wish to return an item then you should email us at sales@beadsmyth.com to notify us of the return within 7 days of receiving the goods.
7.2 Please note there are NO Refunds, but you can exchange the jewelry for another piece of the same or higher value after paying the difference. No money will be refunded if a piece of lesser value is chosen in exchange.
7.3 Any items returned without prior notice in writing will not be accepted.
7.4 You must take reasonable care of all Goods in your possession and return them to us, appropriately packaged to avoid damage, within 10 days of receiving the product. The courier or postal charges during the return will have to be incurred by you.
7.5 In the case of Goods which are made and supplied to your specification or which have been personalised for you, you will not have the right to cancel the Contract.
7.6 Items should be returned in their original packaging to ensure they are adequately protected in transit.
7.7 Items should be returned new, unused, and with all the tags still attached (if any). Returns that are damaged or soiled will not be accepted and may be sent back to the customer.
FAULTY GOODS
- Goods are classified as faulty if they are received damaged. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.
LATE RETURNS
- Goods returned outside of the above timeframes will not be accepted and will be returned to the customer.
RISK AND OWNERSHIP
10.1 The risk of loss or damage to Goods passes to you upon delivery.
10.2 Ownership in all Goods remains with us until full payment of all amounts due to us have been received from you.
10.3 You will be responsible for the safe custody and insurance of all Goods in your possession.
10.4 You have no right to re-sell any goods until payment has been received in full by us.
WARRANTIES AND LIABILITY
11.1 We warrant to you that the Goods ordered by you will meet the description as shown on our website (or any other description given to you in writing).
11.2 We will not have any responsibility for any damage which occurs to the Goods after delivery.
11.3 If any defect in any Goods appears within a month of delivery, you must notify us as soon as you become aware of the defect, giving us full details. We will then decide, in consultation with you, whether the defect is our responsibility. If so, we may arrange either to repair the Goods or to replace them with similar Goods. Any defective Goods to be returned to us must be returned at your expense.
11.4 We do not accept any responsibility for any wear and tear, accidental damage or failure by you or by any third party to adhere to any written recommendation provided in relation to the goods.
11.5 Liability to you for loss or damage under no circumstances must exceed in the total amount you have paid us for those Goods. (However, we acknowledge that we cannot exclude legal liability for death or personal injury which is proved to be due to our negligence).
NOTICES
- If you wish to give us any notice relating to a matter covered by these Terms, whether you telephone us or not, you must confirm that notice in writing. In the case of email notices, these should be sent to sales@beadsmyth.com and you must send them so as to return an acknowledgement of receipt.
CUSTOMER DEFAULT
If you:
● give us any incorrect personal information, or
● fail to make any payment when it is due, or
● cancel any payment, or
● become insolvent, or
● commit any breach of these Terms
- then, in any of those events, we have the right to cancel the Contract and recover possession of any Goods which have been supplied for which payment has not been received in full.
FORCE MAJEURE
- We will not have any liability to you if we are prevented from performing any of our obligations on account of any circumstances beyond our reasonable control which includes, but is not limited to, extreme weather conditions, an act of God, terrorism, war, strike or difficulty in obtaining materials and/or labour. In any of these circumstances, we reserve the right to terminate the Contract.
GENERAL
15.1 Severance: If any provision in these terms is held by a court to be unenforceable, that will not affect the remaining provisions of the Terms.
15.2 Entire Agreement: These Terms govern our relationship with you and in accepting them, you confirm that no other arrangements, agreement or representation applies.
15.3 Assignment: We reserve the right to assign any of our rights or obligations under the Contract with you to a third party on the basis that the existing contractual terms will become the responsibility of that third party. You will not assign your rights without first getting our written consent.
15.4 “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
15.5 We will not trade with or provide any services to OFAC and sanctioned countries.
15.6 Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
15.7 Cardholder must retain a copy of transaction records and Merchant policies and rules.
15.8 User is responsible for maintaining the confidentiality of his account.
INTELLECTUAL PROPERTY
- Where the Goods include designs or works of art, these are prepared by a designer or artist who owns the copyright in those works. You have no right to make any copies or adaptations of any such Goods.
DISPUTES
- If there is a dispute which we cannot settle by direct negotiation it may be referred to mediation if agreed between us. In that event, the mediation will be conducted in accordance with the CEDR (Centre for Effective Dispute Resolution) mediation rules current at the date of the dispute
PROMOTIONAL CODES
18.1 Only one promotional code can be used at any given time unless otherwise stated.
18.2 Under no circumstances can the value of a discount code be deducted from an order if the code is defective or out of date. No replacement codes will be issued in this case.
18.3 When an order is placed using a promotional code and contains a number of items, the value of the discount is spread over each item.
18.4 No Refunds will be issued on an item purchased using a promotional code. If an exchange is agreed, then the promotional discount is not applicable to the new piece and you are required to pay the difference. No money will be refunded if a piece of lesser value is chosen in exchange.
